Return & Refund Policy

Managed by — RURAL EQUIP PVT LTD

Return Policy

We accept returns within 7 days of delivery for damaged or defective items. To be eligible for a return, please note:

  • Items must be unused and returned in their original packaging.
  • Proof of damage (photo or video) may be required to process the return.

Refund Policy

Approved refunds will be credited to the original mode of payment within 7 working days after the returned item is received and inspected.

Shipping charges are non-refundable.

How to Request a Return

  • Contact our support team with your order number and photos/videos of the damage.
  • Wait for return authorization and further instructions.
  • Ship the item back using a secure packaging method. Retain tracking information until the refund is complete.